Frequently asked questions
Checkout process
Pick your product → “Add to Cart” → open cart → “Checkout.”
Payment security
Our payment system is 100% secure, and our internet security team keeps your shopping experience safe and dependable. 🔒
Fulfillment & delivery
Orders are processed within 1–3 business days. A shipping confirmation email will follow.
Order tracking
Yes—expect a tracking number after your purchase is complete. 🧭
Shipping fees
Determined by shipment origin. Enter your address at checkout to view the fee.
Combining multiple items
Generally, items are shipped separately. 📦📦
Return policy / exchanges
Washed or worn? Still fine—free returns apply.
30 days: Full refund
180 days: Store credit
We’ll email a refund confirmation once your return is processed. Refunds typically issue within 10 business days after receipt. Due to current order volume, delays may occur—thanks for your patience. ⏳
Free gift conditions
If returns reduce your order below the promo threshold, the free gift must be returned. If you keep it without qualifying, we will deduct its cost from your refund or request payment. 🎁
Change/cancel after submitting
Orders cannot be changed or canceled. You may return items; refunds cover the product amount only, not shipping.
More questions?
See everything—from shipping to product info—See all FAQs.
Quick support
Email: campellchastin714@outlook.com